April 17th, 2024 by admin
Customer experience is pivotal in determining the success of a business. A contact center is the heart of customer service operations, providing a centralized platform for managing customer inquiries, resolving issues, and fostering positive interactions....
Posted in: Services
April 5th, 2024 by admin
Leading MTSP to Collaborate with Industry Thought Leaders at Technology Assurance Group’s 23rd Annual Convention PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider, has received an exclusive invitation to attend and...
Posted in: Press Release
April 5th, 2024 by admin
Today's rapidly changing world of business communication considers maintaining connectivity not merely a luxury but an absolute essential. Unified Communications as a Service (UCaaS) solutions have emerged as a game-changer, offering businesses...
Posted in: Solutions
March 28th, 2024 by admin
Leading Managed Technology Services Provider Advances the Communication Capabilities of Local Businesses PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider (MTSP), is advancing how small to mid-sized businesses (SMBs)...
Posted in: Press Release
March 18th, 2024 by admin
Imagine your computer as a fortress and the internet as a bustling city filled with friendly faces and potential threats alike. Just like a fortress needs strong walls to keep invaders out, your computer needs a firewall to protect your personal...
Posted in: Solutions
March 4th, 2024 by admin
Have you ever wondered how the modern workplace has transformed with advancements in technology, especially in communication? In today's fast-paced business environment, efficient and reliable communication systems are more critical than ever. Enter...
Posted in: Solutions
February 15th, 2024 by admin
The importance of a reliable and efficient business cabling infrastructure cannot be overstated. Enter the world of Structured Cabling Systems – the backbone of modern communications networks. In this blog post, we'll delve into what...
Posted in: Products
February 6th, 2024 by admin
Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle PLYMOUTH, MN ‐ Nova Technologies, a leading managed technology services provider (MTSP), announced today...
Posted in: Press Release
February 1st, 2024 by admin
SIP stands for Session Initiation Protocol, and trunking? It's just a fancy way of saying “connection.” So, when you put them together, you get SIP trunking – a VoIP technology that makes your communication smoother and more efficient. ...
Posted in: Solutions
January 16th, 2024 by admin
You are scrolling through your inbox, casually sipping your coffee, when suddenly, you spot an email that seems legit. It's got all the bells and whistles - a professional-looking layout, impeccable grammar, and a sender who claims to be your business...
Posted in: Solutions
Hosted, Virtual, VoIP or Traditional Phone System… Which fits your company best?